Severn Trent Water

Offer Details

Name of Provider
Severn Trent Water
Summary of the Offer

Big Difference Scheme

More About the Offer

Severn Trent Water is committed to supporting care leavers through the Big Difference Scheme, which can reduce water bills for care leavers living independently up to the age of 25.

We have taken steps to help care leavers access this opportunity.  We will automatically passport care leavers onto the Big Difference Scheme through the local authorities that we have partnered with, offering a reduced tariff for water charges.  To qualify for the reduced tariff, we must receive notification from your local authority. 


West Midlands

How to Apply

How to Register

Currently, this offer is only available through certain local authorities, listed below. More local authority areas across the Severn Trent network are looking to adopt this support for their care leavers.

Please contact your local authority in the first instance. The first point of contact would be your personal advisor.

Your personal advisor can make the referral to Severn Trent if you wish to be included in this offer for a reduction of your water bills and live in the following areas.

However, if you do not have a personal advisor or would like to speak with someone at your local authority you can contact the following people:

Coventry City Council

Clayton, Matt (

Wolverhampton City Council

Samantha Grainger (

Shropshire County Council

Tracie Watson (

If you have any questions about this offer, please contact the Care Leaver Covenant at


Is this offer a paid offer?
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